Certificate IV in Frontline Management BSB40807

 

Outline

  • Monitoring a safe workplace
  • Implementing business plans
  • Learn leadership skills
  • Promoting team effectiveness
  • Customer service standards
  • Reporting on financial activity
  • Promoting your products and services
  • Creating a network
  • Identifying risks to your business
  • Making presentations

 

Units of Competency

To be successful in completing your Certificate IV in Frontline Management, competency must be demonstrated in 10 units of competency covering OH&S responsibilities, risk management, running a team, customer service and marketing and financial & business management.

Course Files (Downloads)

Course Schedule

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